Product Replacement or Return

Product replacement and return is acepted withing 14 days after the item has been delivered.
Replacements is for the exact make and model.
if you need to return a product for any reason, please contact us to obtian a instructions on how to return the product.


Software or Sound Libraries Returns

All sales of Software and Sounds Libraries are final.
Fabesis Corporation do not accept returns of Software or Sound libraries Libraries.
Sounds libraries require you to use a Synthesizer, and you are responsible for ensuring that your Synthesizer or device is in full working condition
or meets sound system requirements prior to purchase.

• Return Software or Sounds for refund within: 14 days (must be unopened)
• Return Defective Flash Media for replacement within: 14 days

Flash Media Must be returned to Fabesis Corporation within 14 days of the invoice date for this policy to apply. Products covered by this return policy may only be returned for a replacement of the same or equivalent item. “Return” constitutes receipt of the product by Fabesis Corporation, and not the mere issuance of an RMA. The following conditions are not acceptable for return, and will result in the merchandise you have returned to Fabesis Corporation being returned to you:

• Software items that have been opened (if requesting a refund)
• Software items lacking the original packaging

 

Restocking fees

Returns for refund may be subject to a restocking fee.

Here is to it works:

• Wrong Shipped items: 100% of the item purchase price
• Defective items ( no fault of costumer ) : 100% of the item purchase price
• Unopened items returned in the Original Condition as Shipped: 100% of the item purchase price

• Non-Defective items that are returned opened and within the item's returns policy period: 85% of the item purchase price
• Non-Defective special orders or custom-built items within the return policy period: 85% of the item purchase price
• Non-defective items that are returned unopened and beyond the return policy period: 85% of the item purchase price

 

Returns Received in any of the Following Conditions may be rejected

• Items not in original condition, damaged, missing accesories, retail box, UPC Bar Code, Serial Number: will be returned to the buyer.
• Items Showing obvious misuse or Phisical Abuse not due to Fabesis error : will be returned to the buyer.
• Marketplace Items from 3rd-party sellers (please follow the individual seller's return policy) : will be returned to the buyer.

 

 

Items Received and NOT claimed within 90 days will be cosidered abandoned by the owner

Items Received and NOT claimed within 90 days from the receiving date are subject to storage fees